HGLASER provides information consulting about product, price, technology and industry solutions for customers at anytime via network, telephone, letter and door to door.

HGLASER makes and sends free samples for customers.

Customers can make reservations for exhibition visit and site inspection,

HGLASER provides professional receptionists.

HGLASER implements the terms and conditions stipulated in the contract strictly, complies with product standard and multi inspection.

Integrity and fairness  No matter great or small amount of contract, new or old customers, domestic or foreign customers, HGLASER treats with integrity and fairness.

HGLASER provides first-class products, first-class quality and first-class service to satisfy customers.
Profession: Professional team provides professional service
Passion: Treating every customer with passion all along
Fairness: No matter great or small amount of contract, new or old customers, domestic or foreign customers, HGLASER treats with integrity and fairness

1. HGLASER provides free installation, commissioning and training for users’ technicists, ensures that uses can get familiar with operation methods and put machines into use ASAP.

2. HGLASER provides one year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provides by HGLASER free of charge). Charging at cost when out of warranty;

3. Users enjoy lifetime free software upgrade service since the date of purchase;

4.After-sales service response time within 8 hours. When received a repair call, after-sales engineer will give a clear answer or reach the equipment site within 24 hours. Maintenance crews can not leave until troubleshooting;
5. HGLASER revisits all customers regularly each year and provides technical support service at any time.